This Privacy Policy explains how Freshburg Corp. ("Freshburg," "we," "us," or "our") collects, uses, discloses, and protects personal information when you visit freshburg.site, shop at our stores, or interact with us.

We handle personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA, S.C. 2000, c. 5) and applicable Ontario privacy legislation.

1. Who We Are

2. What We Collect

• Contact information — name, email, phone, mailing address.
• Loyalty and transaction data — purchase history, preferences, and rewards program activity.
• Employment applications — information submitted when applying for positions at our stores.
• Website usage — IP address, browser type, pages visited, collected via cookies.

3. Why We Collect It

• To operate our grocery retail network and process transactions.
• To manage loyalty programs and personalized offers.
• To process employment applications and manage recruitment.
• To communicate about promotions, new locations, and store updates.
• To meet legal, tax, and regulatory obligations.

4. Consent

By providing personal information — through our website, in-store loyalty signup, or an employment application — you consent to its collection, use, and disclosure as described here. You may withdraw consent at any time by writing to contact@freshburg.site, subject to legal and contractual restrictions.

5. Disclosure

We do not sell personal information. We may share it with:

• Service providers — payment processors, loyalty platform providers, and IT hosting.
• Suppliers — where required to fulfil product orders and deliveries.
• Professional advisors — legal, accounting, and insurance providers.
• Authorities — where required by law or court order.

6. Cookies

Our website uses strictly necessary and analytics cookies. You can disable cookies in your browser settings; some features may not work properly as a result.

7. Retention

Transaction and loyalty records are retained for at least 7 years for tax and legal purposes. Website inquiries and employment applications are retained for up to 24 months unless a business relationship is established.

8. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting contact@freshburg.site. We respond within 30 days.

If unsatisfied, you may contact the Office of the Privacy Commissioner of Canada at priv.gc.ca.

9. Contact

These Terms of Service govern your access to freshburg.site and your interaction with Freshburg Corp. and its retail operations. By using the site or shopping at our stores, you agree to these Terms.

1. Who We Are

2. Website Use

You may use this site for lawful purposes only. You may not scrape, copy, redistribute, or republish its content without written permission. All content, including text, images, and branding, is protected by copyright.

3. Retail Operations

Freshburg Corp. operates grocery retail stores under the Budget Basket brand. Product availability, pricing, and promotions are subject to change without notice. Prices displayed in-store are final.

4. Loyalty Programs

Loyalty program terms, points, and rewards are subject to program-specific rules available at participating stores. Freshburg Corp. reserves the right to modify or discontinue loyalty programs with reasonable notice.

5. No Warranty

Content on this site is provided "as is" without warranties of any kind. Product information is provided in good faith but may contain inaccuracies. Always verify product details in-store.

6. Limitation of Liability

To the maximum extent permitted by law, Freshburg Corp. shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of this website. Our aggregate liability shall not exceed the amount paid for the specific transaction giving rise to the claim.

7. Governing Law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. Disputes are subject to the exclusive jurisdiction of the courts of Ontario.

8. Contact

Freshburg Corp. is committed to ensuring digital and physical accessibility for people with disabilities. We continually improve the user experience and apply relevant accessibility standards to our website and retail stores.

1. Our Commitment

We are committed to meeting or exceeding:

• The Accessible Canada Act (S.C. 2019, c. 10).
• The Accessibility for Ontarians with Disabilities Act (AODA).
• The Web Content Accessibility Guidelines (WCAG) 2.2, Level AA.

2. Measures We Take

• Semantic HTML and logical heading structure.
• Alternative text for meaningful images.
• Sufficient colour contrast (checked against WCAG AA).
• Keyboard-navigable menus and links.
• Support for browser zoom and text resizing up to 200%.
• Testing with screen readers (NVDA, VoiceOver).
• Accessible store layouts with wide aisles and clear signage.

3. Known Limitations

• Third-party tools — embedded loyalty and payment widgets may not fully meet AA standards.
• New store locations — accessibility features at new locations are evaluated on an ongoing basis.

If you encounter a barrier, we will work with you to provide the information or service you need in an alternative format.

4. Feedback

We welcome your feedback. If you experience an accessibility issue or need information in another format, contact us:

5. Ongoing Efforts

We review our website and retail locations at least annually and integrate accessibility criteria into all new projects. This statement is reviewed and updated each year.